CustomTools Support
Customers with a valid CustomTools subscription are entitled to CustomTools support services. As a Subscription Services member, your organization receives CustomTools major upgrades and updates, plus technical support from your CustomTools Reseller (first level support).
To help us to identify the company you represent, please provide the following customer information on your contact request to CustomTools support:
- Company name
- CustomTools serial number
WHY SUBSCRIBE?
You want to work in an up-to-date development environment that keeps you competitive, improves operational efficiency, and empowers developers. CustomTools Subscription Service offers a smart, flexible way to maximize your investment in CustomTools.
CUSTOMER PORTAL
The Customer Portal provides you with tremendous value, and gives you access to vital information and resources, including:
- The latest versions of CustomTools and Service Pack updates
- CustomTools Knowledge Base
- A complete view of SRs (Service Requests) and SPRs (bugs)
- Enhancement request privileges to help impact future releases
- The ability to review license and Subscription Service information
SUBSCRIPTION FAQ
Coming soon...